• Added a new option to quickly issue documents to guests in the Documents module;
• Added optimization when working with large amounts of guest and partner data;
• Optimizations have been made when saving an appointment in the spa schedule;
• Added explanatory messages when wrongly placing a personal document on a personal document reader;
• Optimizations have been made when working with online reservations and connection with a channel manager;
• A new interface has been added to some of the screens and menus in the hotel program;
• Optimization has been added to the visualization of the Employment Schedule - Tabular view;
• Added performance optimization and reduced the waiting time for data visualization in all queries when searching for large periods;
• An innovation was made in the Operational Reference of the household;
• Optimizations have been made in the operation of the "Register of accommodated tourists" and "Reference of accommodated tourists" reports;
• Optimized work with two or more workplaces;
• An option to change the price list has been added;
• Added integration with a terminal for automated check-in of guests in a hotel.

Added ability to recognize data from identity documents and automatically enter them into the hotel software using the Sendera mobile application. This new functionality allows for quick and accurate data entry from an image of an identity document, recognizing and extracting the necessary information from the readable zone required for check in purposes.
•Added integration with a self-service terminal for guest check-in at the hotel. The terminal allows guests with a pre-booking to check into the hotel without the need for administrator, and guests without a reservation to select a room, register, and pay for their stay with a bank card. They receive a contactless access card to the hotel and the chosen room, as well as a fiscal receipt with payment details and room number.
•Compatibility with various models of document scanners that use COM communication has been expanded.
• Optimization in the exchange of online reservation channels and the hotel's website.
•The range of supported functionalities according to the standardized FIAS protocol has been extended.
•Optimization has been applied to the export process to accounting. Corrections have been made to references and grounds in the Invoice, Credit Note, and Debit Note documents in the XML file.
•Ability to work with keyboard shortcuts and keyboard input in all graphs/charts.

•Scanning and recognition of data from identity documents: The software includes the capability to scan various types of documents such as ID cards, passports, etc. using a barcode scanner. This minimizes errors in manually entering data and ensures speed and ease of operation.
•Integration with hotel security systems: The system is integrated with the partner company Biodit, allowing synchronization of the hotel software with security systems. This includes programming and issuing hotel key cards, card cancellations, validity time adjustments, and other operations.
•Support for a new type of hardware key: A new type of hardware key has been introduced, which is smaller and suitable for laptops. It allows independent management of product codes and updates through a user portal and provides information about the used products and updates.
•Optimizations and improvements in working with online reservation platforms: Various optimizations have been made for reservations of more than one room, prepayments through online platforms, editing data for rooms, guests, and payments, canceling confirmed reservations, and more. These enhancements include meal plan references, price corrections, and the ability to correct the price for a 100% discount or a zero price.
•Visual changes and improvements: Visual changes have been made to printed documents in different languages, including invoices, credit and debit notices, reservation confirmations, and others. The program interface has also undergone visual changes and improvements.

New features have been added when working with Online Reservation platforms.
1.Detailed guest information submission: When guests make a reservation through the hotel website or online sales platforms, their names and complete details are automatically transmitted to the hotel software.
2.Reservations with children: When reserving a room and providing children's information such as names and ages, this data is reflected in the software. This helps in planning the stay for children, including meals and other services.
3.Accurate number of guests from Booking.com: A feature has been added to reflect the exact number of specified guests per reservation from Booking.com through communication with the channel manager.
4.Optimization in receiving payment information: Optimization has been made in the process of receiving payment information from online reservations, specifically for group bookings and room cancellations.
5.Warning message for availability optimization: A warning message has been added to the occupancy schedule, which assists in proper arrangement of reservations and ensures maximum occupancy.
Changes in online reservations: A feature has been added to reflect any changes that occur in online reservations and automatically update them in the hotel software. This includes changes in the number of guests, guest names, phone numbers, email addresses, reservation dates, number of nights, and room types.
Optimizations in the SPA and Events module: Functionality and optimizations have been added to the SPA schedule and event schedule.
Optimizations have been made when changing the working hours for providing certain services and when canceling reserved time slots for service usage.
Integration with the international FIAS protocol has been added. This functionality allows the hotel software to connect with a wide range of external systems, including:
•Electronic locks
•Access control systems
•Access cards
•Electronic keys
•Paid internet
•Paid television
•Personal document readers and scanners.
New buttons have been added to the quick access toolbar, including:
•Group accommodation
•Documents
•SPA schedule
•Event schedule
•Online reservations
•Reservation report
•Board report
•Financial report.
A new filter for "Reservation number" has been added to the parameters of the "Reservation Report" in the hotel software.
In the main "Occupancy Schedule" screen, an option has been added to the Filter field to search for reservations by "Reservation number" in the hotel software, ensuring quick access to reservation information.
Optimizations have been made in the Documents module when editing existing issued documents and their reissuance.
Optimization has been made in the "Reservation Confirmation" form for group reservations when canceling some rooms in the group.
Optimization has been made when working with a 100% discount on the room rate for the entire room.

•    Added the ability to connect with new peripheral devices for scanning, reading, and recognizing information from guests' personal documents. This allows working with different models of document readers and scanners, expanding the range of types, models, and manufacturers of hardware devices at the reception.
•    Added reservation number data when connecting with online reservation platforms. The program visualizes all online reservation numbers from different sources, adding the "Online Reservation Number" field when entering each online reservation. This information has been added to the "Reservation Report," and the "Filter" field on the main "Occupancy schedule" screen has the option to search for reservations by this number.
•    When accepting online reservations from two or more workplaces, synchronization has been introduced to check whether the received reservation from an external channel has already been entered in the “Occupancy Schedule” by another workplace at the reception. This helps avoid errors of duplicate reservations.
•    Optimization has been added for working from two or more workplaces in the "Group Accommodation" operation. This includes a series of improvements related to synchronization, visualization, and the time it takes to update information from multiple workstations with the hotel software. This allows working with large groups of guests, entering accommodation data, moving rooms within the group, paying for individual rooms, and reflecting the information on all workplaces.
•    The ability to work from two or more workplaces has been added to the SPA and Events module. Synchronization of the schedule for SPA services and the schedule for events has been implemented when booking service appointments and working from multiple workplaces with the program.
•    Optimization has been added when working with two or more workplaces and connecting with the restaurant. In the Settings menu, a "Main workplace" field has been added.

• Added the ability to connect with Online reservation platforms. The new feature allows real-time communication with all reservation channels:
1.Direct reservations from the hotel's website through a Website Builder for creating a custom hotel website with appropriate design and brand identity, without the need for programmers. An embedded reservation module is included on the website, displaying room availability and prices in real time.
2.Booking Engine, which enables online reservations. Flexible pricing and rates customization, sale of additional services, special packages, and events. The tool can be an addition to an existing website, turning the website into a direct reservation and payment channel.
3.Channel Manager, allowing synchronization of prices and room availability across all major online booking platforms such as Booking.com, Expedia, Airbnb, Arendoo, Agoda, Hotels.com, and over 50 other online marketing channels. This tool eliminates errors caused by duplicated reservations by continuously synchronizing room availability from the hotel software to the different channels in real time.
• Data exchange between hotel software and online reservation platforms.
1.The main "Occupancy Schedule" screen now includes an "Online Reservations" button, where information about all online notifications for new reservations from various sources (hotel website or channel manager) is received.
2.The button has a visual indication when new reservations arrive, facilitating the daily work of operators and ensuring that no reservations are missed.
3.Opening the notification window displays all newly received reservations, including guest information, room details, and dates.
4.Double-clicking on a reservation notification opens the "Channel Manager Connection" window, providing detailed information about the reservation source, dates, number of nights, guest details, number and type of rooms in the reservation, and associated payments.
5.By using the "Reservation" button, the operator can assign a specific reservation to a specific room number. The hotel software automatically loads all reservation data and suggests available rooms of the reserved type.
6.When an incoming reservation has a pre-registered payment through the reservation platforms, the paid amount and payment type are visualized in the hotel software, allowing tracking of payments, advance deposits, and issuing necessary fiscal documents.
• Added the ability to send a bill for services used in the SPA module and Event module to a room number.
• The SPA schedule and Events schedule now include options for reserving a premise, date, and time by right-clicking on a specific cell in the schedule. There is also an option to block a time interval and prevent reservation for a service.
•The SPA schedule and Events schedule include an information window displaying service details, payments, and notes when hovering the mouse over the reserved time slot cell.
•A feature has been added to book a service appointment through the "Create an appointment" window. Now there is also a "Payment" button that opens a window to select the payment method (cash, card, bank transfer, and others) and issue payment documents (invoice, receipt, etc.).
•The ability to send the bill for the used services to the guest's room number has been added. You can select the room number and specify the specific guest from the room who has booked the appointment and used the service.
•The bill for the reserved appointment and used services can be sent for payment to the guest's room number and paid together with the accommodation and other services used at the hotel through the "Send the bill to room" button.
•All payments for the used services in the spa schedule and external events schedule are visualized in the financial reports with the room number, date, and time of the payment.
•The ability to move occupied rooms has been added. Now you can change the room number and the duration of the stay for an already occupied room with guests in the Occupancy schedule. Guest data such as names, number of nights, and additional requirements are preserved during the room move. Advance payments, if any, will be transferred along with the rest of the information.
•Room movement can be done during guest check-in before the operation is recorded or after guests are already checked-in and have a stay.
•All nights, hotel services, or restaurant consumption are moved to the new room, reflecting the payments, advance deposits, and partial payments associated with them.

• Added new Price rules by applying different criteria:
1. Attribute price rule– Select Edit menu - Pricing rules - Attribute. This price rule allows to apply discounts for special customers - discounts for VIP guests, for frequent guests, to add exceptions and other conditions;
2. Price lists – go to Edit menu - Pricing rules - Price lists. This feature provides flexible pricing for different periods and seasons;
3. Tourist package – Edit menu - Pricing rules -Tourist package. It allows to set the price only for rooms with a certain tour package. For example, during a certain period, for all rooms with All inclusive package should be applied a 10% discount.
4. Tour operator price rule – Edit menu - Price rules - Tour operator. Added possibility to change prices and conditions by period when working with tour operators and travel agencies. If a fixed price list is created for the tour operator, the price rule allows to change the conditions by defining such a price rule while maintaining the basic price list for the tour operator;
5. Possibility to combine several price rules by using "and/or” condition, which establishes under what conditions one or more price rules should be applied.
• Created new functionality "Graphical report”. The generated visual graphical reports provide a quick overview of real-time information in several areas:
1. Arriving graphical report.
2. Departing graphical report.
3. Payments for the day graphical report.
4. Occupied/Available rooms graphical report.
5. Housekeeping graphical report - statistics on the number of rooms by type of cleaning, number of rooms for full and partial cleaning how many of them have already been cleaned. The report is dynamic and it is updated when the cleaning status is checked from the occupancy plan or from the "Hotessa" mobile application.
• Added possibility of automatic creation and restoring of database archive in the program. The program automatically creates a backup copy of the database when updating the software version, creates security when working with several properties.
• Optimized payment module. Technological optimizations were made for prepayment, partial payment for days and services, group payment for several rooms, combined payment, payment at manually set prices for a specific room, etc. In connection with technological changes in room rates, optimizations were also carried out in reports reflecting financial results;
• Added a new option to automatically refresh the main working screen of Occupancy plan. Users determine how to update the information:
1. Automatically – Select Settings menu - General - Automatic occupancy plan refresh and set refresh frequency;
2. Manually – Select Occupancy plan - Refresh button.
• Optimized localization by countries. Added currencies and VAT rates for different countries;
• Created possibility for integration with Microinvest Hotel Pro software via API technology (Application Programming Interface). Created controllers to send and receive data from external applications. This technology allows to create a bundle with external software, applications, websites, etc., which are used in the hotel business. The hotel software plays the role of the main central software into which data can be imported from various sources - websites, booking platforms, mobile applications, etc.

•    Created housekeeping mobile application "Hotessa". The application is compatible with Android devices and it can be downloaded from Google Play. Hotessa is a mobile extention of Microinvest Hotel Pro hotel management software. Configuring mobile application settings:
1.    In the „Settings“ menu of Microinvest Hotel Pro software, an "Application configuration" tab has been added, in which the IP address required for the mobile application start-up is displayed;
2.    In Edit meni → Administration → Users. It is necessary to enter data for all mobile application users. Users, created in this category are considered login data in the application;
3.    To launch the application, it is necessary to enter the IP, user and password;
4.    On application main screen, a list with rooms assigned for cleaning is displayed. Refresh and sort buttons are available;
5.    The rooms are sorted by floors, corresponding to the sorting in Microinvest Hotel software;
6.    The information about cleaning status is automatically synchronized;
7.    Room cleaning status: For total cleaning – Red, For partial cleaning – Yellow.
•    Added new report “Events report”. The report reflects data on the rental schedule of all premises in the property, conference halls, business halls, lounges, restaurants, etc. The report allows you to track all events at the hotel at different times of the year, month or day. There is an opportunity to prepare a detailed analysis of the busiest premises, the most preferred conference hall, income from renting halls, companies and partners who rent a hall for events in different periods of the year, etc.
•    Addes new report “SPA services report. The report reflects data on all services provided according to the schedule. The report allows tracking of the best-selling service, the busiest employee, the occupancy of the premises, etc. Contains data on:
- Date, start and end time of using the service;
- Type and name of the services used;
- Employee;
- Room number and type, if the client is a hotel guest or a visitor;
- Amount;
- Notes.
•    Optimized "Financial report" by adding another section for all group payments in order to track group payments for more than one room, deposit / prepayment, which is valid for the whole group of rooms, offsetting prepayments, etc. This part of the report is visible only if there are group operations in the property.
•    Optimized “Total payments report” by adding grout payments and group prepayments. By filtering by date, time and type of payment, all amounts for the day or a specific time interval can be easily tracked.
•    Optimized “Detailed payments report” by adding a dynamic column for all group payments. By means of flexible filters for date and time and type of payment, the report reflects a separate line with the time of each payment made in the program, payment for a group of rooms, partial and prepayments.
•    “Occupancy schedule" work speed optimization. A series of improvements have been created in the work with operations, reservations, accommodation, cancellation, transfer of reservations, blocking of premises for a period, etc. Improvements have been made to the interface, search filters by room number and type, guest names, periods, etc. Optimization improves the speed of working with a large number of rooms, etc.

•Added new module Spa and events. This feature is suitable for spa hotels, accommodation establishments with spa areas, business hotels and event venues.
Go to Edit – Spa and events, then select Spa and wellness or Events and business activities.
In Spa and wellness menu possibility to define provided service (sauna, solarium, steam bath, jacuzzi, massage, etc.)
-Spa employees’ information – name, occupation, additional information;
-Work schedules – start and end of working time, time interval
In Events and business activities menu possibility to point out types of event venues – conference halls, meeting rooms, business areas etc.)
-Event equipment
-Work schedules – start and end of working time, time interval

•Added two new schedules: Operation -> Spa schedule and Events schedule.
-In the SPA schedule all created appointments are visualized. Daily and weekly views available, weekly view only for a specific area.
-In Events schedule all bookings for are visualized. Daily and weekly views available, weekly view only for a specific area.
•Added new functionality in Group accommodation operation – Group schedule.
•Added possibility to change main VAT groups for overnights, services, operations and documents.
•Added possibility to automatically update exchange rate in Edit -> Administration -> Exchange rates. An automatic exchange rate is also offered by the program when issuing an International Invoice.

•    The functionality of the Price Rules module has been extended by adding two new price rules - Period and Day of the week in the Edit → Price Rules menu. The availability of these rules allows flexible pricing, forming a greater variety of discounts, special prices for holidays, periods of the year or week, defining higher or lower prices depending on the workload of the hotel, etc.
-    Price rule "Period" allows to select an interval From date - To date and to set conditions for applying the price of nights in this interval; to increase or decrease the standard set price from Price lists; to add exceptions to the application of the rule;
-    Price rule "Day of the week" - allows defining different prices for specific days of the week, weekend, weekdays, etc.; setting discounts for one or several days of the week; changing the price in the direction of increase or discount; exceptions to the rule;
-    The newly created pricing rules provide users with possibility to automatically calculate room rates for different periods, applying room rates to the set criteria for days with pricing rules and room rates from the Price Lists menu for the remaining days of the stay. If, when adding a booking/accommodation, they fall within the criteria of one of the created rules, the price or discount of the rule is applied as soon as the transaction is created and is visible to users in the Price Rules column of each room night row.
•    Added Localization by country. The following new features have been added:
1.    A country selection field has been added at the beginning of the software installation. The selected country determines the VAT rates and currency that will be in used after the software installation;
2.    In menu Other → Settings → Basic a field Country has been added;
3.    Two new functionalities have been added in menu Edit → Administration: VAT groups and Currencies;
4.    There are two sections available in the VAT Groups menu: Added/Edit of VAT groups and VAT rates on room types. Here you can edit VAT rate percentages, names, preferred rate order to work in all main screens: operations, documents, reports; VAT rates on room types - allows you to change the VAT rate of all types of room types if it is legally different from the standard country-specific rate;
5.    The Currency menu is used to set the description, ISO currency code, currency abbreviation and currency rate;
6.    Redesigned all printed documents - Invoice, Receipt, Credit, Debit note, etc. Аdded dynamic fields for VAT group, Tax base and Payment amount.
•    The reservation information window displays information from the "Additional data" field.
•    Expanded functionality of the program for working with hot keys. Added hotkeys for basic operations in the occupancy plan window.
•    Optimizing in work with id-card readers.
•    Added new functionality "Send documents via E-mail". Added new tab in menu Other → Settings → Online services. There are 3 options for configuring and sending by E-mail:
1.    Sending from your own SMTP server - section Setting up your own SMTP Server. Used as a sender when sending documents and reports via E-mail. Includes data for: E-mail - enter the E-mail from which the document will be sent; Password - enter the password with which the user logs into the specified E-mail; Signature Template - enter the signature of the letter. The content is reflected in the Text field in the Send by E-mail section, in case of a failed entry additional fields are unlocked for SMTP Host, STMP Port and Username; Password section for viewing documents sent by E-mail - includes a setting Use password for viewing, which unlocks the Password and Repeat password fields;
2.    Sending from noreply@microinvest.net - when we do not have Emails entered in the Online Services tab or the Emails entered are not correct, when sending reports/documents, noreplay@microinvest.net is assumed as the sender Email.
3.    A visual and functional optimization has been made in the Result Processing section when displaying the printed form of all types of documents:
-    added buttons for exporting documents and reports in Word, Excel and PDF format;
-    a new Send by E-mail button has been added. Opens the Send by E-mail section with recipient data, subject and file name, signature of the message;
-    E-mail field - automatically filled. For documents: Invoice, Debit Note, Credit Note, Receipt, etc., fill in the e-mail address of the partner entered in its data, menu Edit → Partners → Basic data. For queries, fill in the E-mail address of the company given in the menu Edit → Administration → My Company → Information in English → Groupbox Address field;
-    Subject field - automatically filled. Contains the name of the document/report and the period for which it is displayed. The field is editable;
-    File field - contains the file name. The field is editable;
-    Text field - displays the entered content in the Signature Template field, Online Services section, menu Other → Settings → Online Services. The field is editable;
-    Added messages in the Help Panel section related to sending reports via E-mail;
4.    Added new functionality for sending reports via E-mail in the tab Result processing in all reports from the menu "Reports", Address cards and Booking confirmation.
5.    Send from Sendera.bg (System for electronic exchange and classification of documents). The use of the module requires a pre-registration to Sendera from the Sendera login data section - Microinvest online services; Added possibility to automatically create a connection/login to Sendera - entering the username and password with which the user has registered in Sendera. The entered E-mail data is used when sending documents and reports as the sender's E-mail data – valid for Bulgaria;
•    Added functionality to Move Reservation. Provided possibility to move a reservation by changing the room number and reservation period of an already created and entered reservation in the Occupancy Schedule. Advance payments can be added to the created transaction and will be "moved" along with all guest details, guest names, number of nights, additional requirements. The relocation is performed under the following conditions:
1.    Added a new menu in Edit → Administration → Move Policy. You need to specify one of the following options: Prices are kept when moving to other room/Prices are recalculated when moving to another room. This determines whether to keep the conditions or apply another price, according to the type of the new room;
2.    The move is executed by right-clicking on a cell with Reservation - Edit - change the room number from the Room Number field;
3.    The move is performed by highlighting with the left mouse button on an existing/already entered reservation, dragging the mouse in the Occupancy Schedule and placing the operation in the desired new cell.
4.    Reservations can be moved for other dates in the same room or for the same dates but in a different room type or room number.

1. Added new functionality for individual accommodation (suitable for shared accommodation in any kind of accommodation facilities – hotels, motels, hostels, cottages, guest houses, etc.):
• Added new button in Reservation/ Accommodation window to define type of operation – “Room” or “Person”;
• Added option to define price lists and packages per Person and individual discounts;
• Added possibility to track the individual accounts of each of the guests in the room, to calculate the prepayments and due amounts in accordance with the attached price list or discount for an individual guest;
• Added possibility to enter additional services per person (massage, spa center etc.);
• Added possibility to check out guests accommodated in one room separately and split invoices;
• A change has been made in the visual and informative part of “Add services and payments" screen, in operations of the newly created functionality for individual accommodation. In this screen, users choose what data to display - individual data about the guest and his services and accounts or general data about services and accounts of all guests in the room. There is an option to add discounts, services, advance payments, payments - full or partial to a selected and marked guest;
2. Modified parameters in Reports menu;
3. Modified appearance and searching criteria in:
• Reservations report - added column “Reservation number”;
• Arrivals/ Departure report – added column “Amount”, “From date”, “To date”; “Room type”; “Room number”, fixed Search filters;
• Meal plan report – modified search filter and parameters – added “Age groups”, “Operation type”, “Meal plan”
• Housekeeping report – modified search parameters;
• Invoices report – added option to select Debit note, Credit note, Invoice; added possibility to evoke Partners module by double clicking on “Partner“field;
• Financial report – modified columns and searching parameters: “Room number”, “Guest name”, “Total amount due”;
• Detailed payments report – improved functioning with a larger number of prepayments, optimized searching parameters;
• Created possibility to use different payment methods, prepayments, partial payments, issuance of accompanying documents for individual accommodation;
• Added option, when issuing documents and attaching an "Operation Number", to select a specific guest and to issue a document with his individual account;
• Optimized Price lists module – added possibility to define price lists per person;
• Optimized accommodation module;
• Optimized “Connection to Restaurant” operation – for individually accommodated guests, the bills from the restaurant are credited to the account of the account holder in the hotel system;
• Optimized drivers for fiscal devices.